Privacy Policy

Introduction

At Dan'g 31, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multivendor marketplace platform.

Last Updated: January 2025

Information We Collect

Personal Information

We collect personal information that you provide to us, including but not limited to: name, email address, phone number, physical address, and payment information.

Vendor Verification Information

For vendors, we collect additional information for KYC verification including TIN (Tax Identification Number), NIDA (National ID), and business license documentation.

Transaction Information

We collect information about your transactions on our platform, including purchase history, payment methods, and delivery details.

How We Use Your Information
  • To process and fulfill your orders
  • To verify vendor identities and maintain platform security
  • To communicate with you about your account and transactions
  • To improve our services and user experience
  • To comply with legal obligations and prevent fraud
  • To send you marketing communications (with your consent)
Information Sharing

We may share your information with:

  • Vendors when you make a purchase (name, delivery address, contact information)
  • Payment processors to facilitate transactions
  • Service providers who assist in operating our platform
  • Law enforcement or regulatory authorities when required by law

We never sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption, secure servers, and regular security audits.

Our escrow payment system ensures that financial transactions are processed securely, protecting both buyers and sellers.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent for data processing
Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: privacy@danggroup.co.tz

Dodoma HQ: +255 678 227 227

Dar Es Salaam: +255 625 377 978